Reliance Industries : IT Project Management System

A single PMS connecting 22 Businesses, 78 Companies, 18 Plants, 94 other locations and 1200 running projects

Tuesday, May 06, 2008

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Due to a large number of IT projects taken up by RIL internally, and especially those which were not run on project management principles, there was duplicity and lack of systematic tracking resulted in a lot of redundant applications and issues of quality. Project delays, understaffing and low employee morale were undesirable outcomes. With RIL taking large strides in business with Exploration, Retail, SEZ and several other allied businesses, it became even more important to manage all projects in a systematic manner with real time information on progress available at any given time. IT teams started with labor intensive manual processes and Excel sheet based practices initially. However, with increasing number of projects, this became very difficult and tracking the progress of projects and associated issues itself became an issue. A hunt for a tool to facilitate this effort ended with the IT team developing an IT Project Management System. The biggest challenge in deploying this system was to guide all 22 Businesses, 78 Companies, 18 Plants, 94 other Locations and innumerable other Departments in a standardized way. The system currently tracks around 1200 running projects.

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