eSys : ERP deployment

The Singapore-based tech company had specific localization needs, and turned to Microsoft for a consolidated global business solution

Tuesday, May 06, 2008

eSys is headquartered in Singapore, but its functioning is spread across branch offices in 31 countries, each of them having different and specific localization needs. The company required a global business solution that could easily meet these requirements. For example, to take advantage of reduced business costs in India, eSys moved its world-wide back office operations. As a result, key localization requirements for the Indian operations were tax environment, payroll, customer relationship mgmt, product returns mgmt, and region-wide invoicing. MS Business Solutions-Navision software was chosen by eSys executives to automate and integrate the company's various functions and to meet the needs of its various subsidiaries. The company selected All e Technologies to implement the solution.

All e Technologies worked with eSys and the separate localization needs of various eSys subsidiaries could be met by having separate databases for each subsidiary. However, all databases reside on a central server located in Singapore, using a single installation of MS –Navision. It can accommodate needs of different geographies, by having a centralized architecture, which consolidates the country's operations, streamlines refund and merchandise exchanges, Improves efficiency and responsiveness to customers, provides real-time, accurate overview of fixed assets, maintains comprehensive employee records, and has Localized the solution to meet local business needs.

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