SPECIAL MENTIONS

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Friday, June 03, 2005

Hospital Information System Fortis Healthcare 

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Project Head: Sunil Kapoor, Head-IT 
Location: Mohali, Chandigarh, Amritsar, Punjab

The beauty of the homegrown HIS or Hospital Information System at Fortis is in the way it's been integrated with other systems of the hospital and the level of information it processes. The system goes beyond the standard HIS functionalities of patient admission/discharge, physician order entry system and ward/OPD management. These are anyways a part of the system, but along with that the system also integrates with the PACS (Picture Archiving and Communication System) and labs-management systems, patient satisfaction measurement and analysis system, patient's refunds tracking system, and many others. Plus, it has made the single window clearing system a reality, which allows registration, administration, discharge and transfers for both OPD and in-patients departments all from a single counter. The system can also do remote monitoring of the patient-bedside monitors, which is useful when specialists sitting in the Mohali hospital want to monitor a patient in Fortis' hospital in Amritsar. This hub and spoke model can be implemented across multiple locations, and Fortis plans to implement this right down to the general physician level. 

Moreover, an enterprise wide Web-based MIS has also been implemented, which provides detailed information about various parameters that are critical for strategic decision-making. The entire HIS has been developed using a database at the back end with a VB front end and Web tools. Besides these, a SAN has been implemented for storing data, and various medical equipment also interface with the HIS, such as those at the radiology labs and X-Rays. Currently, besides the features we mentioned, the HIS also includes diagnostic reporting, materials management, and even smart cards implementation for the employees for attendance, access control and even dispensing food in the cafeteria.

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