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 Home > Technology > Tech Trends

Remote Access Technologies take Center Stage

Friday, May 05, 2006

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Increasingly, organizations are demanding more time from their employees than the usual office timings, which is one of the reasons mobility technologies are becoming so popular. Besides mobile devices and wireless technologies, another critical element that's required for enabling true mobility is providing users remote access to your corporate network. The most popular technology for this job is VPNs or virtual private networks, which allow users to securely connect to their corporate network over the Internet. VPNs need no introduction, and for a long time, they've been based on a technology called IPSec. That seems to be changing now, with another technology stepping into the arena, called SSL. 

Neither VPN nor IPSec nor SSL are new terms for any IT manager or CIO, but they've never been compared, until recently. IPSec was always known as the technology that facilitated encrypted communication over a public network, ie it was always known as a VPN technology. The claim to fame for SSL or Secure Sockets Layer on the other hand was that it helped make e-Commerce, as we know it today, a reality. It allowed users to carry out secure transactions from a web browser. Even today, in online banking, the underlying protocol to encrypt all your transactions is SSL. So the question now is, if a bank can provide secure access to its banking applications through a web browser, why can't the same happen for other applications like email, messaging, collaboration, or even business apps? Enter SSL based VPNs, and the whole debate over whether to use it or the older, tried and tested IPSec based VPNs? Let's analyze each in a little more detail.

Anil Chopra, Associate Editor

Traditional IPSec VPN based products comprise of a VPN concentrator on the host network, and a VPN client that must be installed on every mobile user's machine. A remote user would connect to the Internet, and then use the VPN client to gain access to his/her corporate network through the VPN concentrator box. Once inside the network, the user would actually be a part of the corporate LAN. The user would have the same privileges as being present on the local network itself, albeit with a limited connection speed. After gaining access to the network, if all that the employee does is check email or access some info from the corporate Intranet, then the IPSec VPN seems like an overkill. If the same thing happened from an SSL VPN however, then things would be different. An SSL based VPN works on its original principle of proving access through a web-browser. Users don't need to deploy any additional client software on their machines. Also, by its nature, users don't really get access to the entire network, as in IPSec based VPNs. They would primarily gain access to web-enabled applications like email or Intranet only.

Given the fact that more applications are becoming web-enabled, SSL VPN has a clear-cut advantage because your users can be given access to those out of the box. Also, since web-connections are sessions-based, you can provide more granular access to your internal resources. But thats not the case of IPSec based VPNs, in which you provide access to the entire LAN, and the user inherits most of the rights, he/she has to the local network. SSL based VPNs are also an attractive choice if you'd like to provide access to users other than your employees, like your customers and business partners. If you have a particularly large mobile workforce, then again, management of the IPSec based VPNs becomes an issue. This is largely because you would have to manage the clients on all the machines. Also, non-traditional devices can be used with SSL based VPNs, such as a PDA or a smartphone, largely because it's browser based.

So which technology is better? I would tend to go the SSL based VPNs way. One of my reasons is that IPSec VPNs follow the traditional client/server architecture. Install a client on a remote client, and use it to connect to a VPN server on the corporate network and gain access. The overall industry trend has been to slowly move away from this tradition. Increasingly, you'll find that we're moving towards a world of web-enabled applications. SSL based VPNs therefore offer a distinct advantage on this front, because that's what they were meant to do by design. Some may argue that today, configuring an SSL based VPN to provide access to non-web based applications such as file sharing is fairly difficult. It would require extensive customizing, which would add to the cost. However, the drive towards web-based applications is so strong, that it would only be a matter of time before this issue also gets resolved. Even if this is termed as a disadvantage, IPSec based VPNs have the inherent disadvantage of client management. So, IPSec based VPNs would remain for some time, but eventually, SSL based VPNs would own a larger pie of the VPN market.

Anil Chopra, Associate Editor

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