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Lessons from IRCTC

Continued from page: 1

Thursday, February 10, 2005

e-governance projects that are either in the process or have been successfully implemented

Project  Description  Primary Vendor
Management of government of India websites
CVC -Central Vigilance Commission of India- has mandated that all tenders in India will need to be published on the  Adobe India is to train and manage GOI websites guidelines for IT managers and formulate guidelines for effective dy- namic management of web based content and standards. Adobe will prescribe standards for content management for more than 2500 government websites and will ensure compliance with standards using Adobe PDF for secure packaging of content and presentation. Adobe
Income tax department A project for doing data center consolidation and application enhancement. HP
e-Biz, Dept of Industrial Promotion and Policy  To serve as a single window portal to enable businesses to get govt clearances from multiple govt agencies through one application. HP
Kuppam citizen services, AP  An open source based solution framework created to deliver citizen services under an entrepreneurship model in 
rural India. Some of the solutions implemented include Adult Literacy Testing and Village Photography solutions.
HP
Village Resource Centre Model  Parterning with ISRO and Amrita in evolving the Village Resource Center Model for delivering citizen services using satellite connectivity to remote villages with scalability and sustainability as key ingredients. HP
Hazard mitigation information system, AP An information system to minimize losses due to natural calamities like cyclones and droughts, and determine short  age or excess rainfall. Microsoft
Computer aided administration of commercial taxes This project has already resulted in the detection of Rs 3,402 lakhs of turnover evaded and the collection of Rs 211.83  lakh towards tax, In fact the investigation of one mismatched exemption has led to revenues worth Rs 3 crore being 
realized.
Microsoft
Aarakshi, Intranet for Jaipur City police  An intranet based online communication system thats used by authorized personnelfor their daily activities like 
  communicating instructions, filing daily crime reports, vehicle theft registration and query, and details on wanted 
criminals.
Microsoft
Project Aarohi, Uttaranchal  Provide IT education and training to government employees, teachers, and students from primary class to 12th and other technical departments. Microsoft will provide trainers and training material for the 'Train the Trainers Program' under which Master Trainers will be trained from the states District Institute of Education & Training. Microsoft
Online Treasuries Information System, Haryana A workflow application between various Banks and Treasuries, sub-treasuries, district treasuries, and directories of  treasuries and accounts. The project also ensures smooth data flow between District treasuries & Accountant General Office, Directorate of Treasuries & Accounts and Finance Department for budget purposes. Microsoft
Project Haridwar, Uttaranchal  Offer services for pilgrims visiting Haridwar on different occasions. Microsoft
National Crime Records Bureau  Development of software for the Indian police and other law enforcement agencies to simplyify the crime records process. Microsoft
Bhoomi- Land Records Management System Enable easy administration and updation of land record documentation and evolve a tamper proof land records data
  base to reduce litigation and social tension. A fully online system to carry out mutations on land records data bringing total transparency in land records administration.
Microsoft
TINXSYS Project   TINXSYS is envisaged by the GOI as a nationwide tax information exchange system, which will ensure trade-friendly tax compliance. ICICI Infotech has been given the responsibility to set up this facility on a build, own, operate, and transfer model for five years, at the end of which the infrastructure would be transferred to the government at no cost. The platform will provide a basis for dealers in one state to validate the registration of a counter party dealer in an other state by using IT. Another major objective is to provide commercial tax departments in various states the ability to track inter-state trades. A third major objective is to provide the empowered committee of finance ministers/central government data & tools for decision support in policy-making at the national level. ICICI 
Infotech
Municipal Corporation of  Delhi Project  The project involved creating a reliable network of municipal service delivery channels using ICT; setting up of Citizen Service e-Bureaus (CSBs), networked over the counter delivery channels; and creating MCD's interactive website for over the web delivery. The process also engaged in setting up IVRS-over the telephone (fixed or mobile) service de livery; digitization of historical records of departments that have greatest interface with public encouraging public private partnership in setting up infrastructure and for service delivery; and development of an integrated back end computer applications for smooth and real time delivery of municipal services and training MCD staff members in basic computer literacy and using computer applications. ICICI 
Infotech
Land Record Management System in various states Implementation of Land Record Management in Sikkim, Tripura, Rajasthan, Uttaranchal and Gujarat. As these states  maintained land records in a decentralized manner, there was no monitoring process in place that is vital for getting timely, accurate, and consolidated picture of the land status and state details. Also, there was a critical need to hold state officials accountable for improving services to citizens. ICICI Infotech put together all components of an advanced system to make sure they work together seamlessly. With the solution in place, the state governments can now utilize accurate and updated record of land details for improving their land revenue position in addition to preventing loss of land due to encroachments and tampering of information. ICICI 
Infotech
Document management for 
Karnataka High Court
Documents are made available electronically and can be printed instantly on-demand. Xerox
Telengana and Railsema computerization of the Mandal Records Xerox Business Services offered outsourcing service to this Multi-Purpose Household Survey (MPHS), which seeks to  collate data as diverse as income levels, age and caste, across district sub units or Mandals/ Talukas. XBS has also  undertaken a pilot study of the Land Information System (LIS) in the Ranga Reddy district of AP to bring transparency in all land dealings. A digital databank checks land disputes and comes handy in any rural census. The study entailed mapping of current revenue system details, infrastructure, the customer voice as also recommended systems for LIS. Xerox

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