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WorkACE is a SaaS based Business Process
Management (BPM) system with collaboration from QXA systems. The company
calls it an e-working facility. The system has features such as Groupware,
KMS, Business Process Management, Business Ecosystem management, Supply
chain management, eSupport and Collaboration, which includes Webmail, Chat,
WorkFlow Management, etc. And with all these BPM features, the system can
easily work even as a small scale ERP solution for SMBs. The company sells
the system in two forms. One is the SaaS model where one doesn't even need
to bother about the deployment and management of the system. The other model
is where applications are actually deployed in ones premises as an Intranet.
This option is suitable for those who are paranoid
about their security and don't want their company data to sit on someone
else's network or over the Internet.
Prerequisites and deployment
The prerequisites for the WorkACE SaaS model are very less. Basically,
you require an Internet connection. Even a dial up will work (we tried it
out on dial up and it performed pretty responsibly). You will then require
an OS (could be either of Windows, Linux or MAC) that supports Mozilla
Firefox browser. Firefox is a must for the system to work because first, the
officially supported browser for WorkACE is Firefox and second, when we
tried it out with IE 6, it didn't even let us login. This means you would
require Firefox to be installed on all machines to run WorkACE.
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| When you create a new
Division (Business Unit) in WorkACE, eleven most common departments are
auto created |
This can actually be a drawback for the
system in some cases. Being a browser based SaaS model application, it has
great usability on thin clients. An organization can save on deployment
costs by replacing all workstations where WorkACE is going to be used, with
thin clients. However, most thin clients don't support app installation and
come with either IE or some other browser instead of FireFox. In such a case
the system might not even work.
If you choose the SaaS model (which we have reviewed this time), then
deployment is just a matter of minutes. All you have to do is purchase
WorkACE for users whom you want to give access to the system. Once deployed,
you have to create Divisions (essentially a business unit) and Departments
in the system, according to your business needs.
The system makes this process simpler by creating the common departments
automatically, the moment you create a new Division. Around eleven
departments such as HR, R&D, IT Systems, Sales, Marketing, Purchase, etc are
auto created. As soon as customization as per your business needs is over,
start using the software. Pricing
and purchase
The SaaS model of WorkACE can be purchased from http://workace.com and costs
you around USD9.95 per user per month, which comes to around Rs 400. Along
with this you can get licenses for 5 to unlimited number of users, unlimited
eFacility, 150MB storage space per user and 1GB data transfer per user per
month. The system uses Google to checkout online transactions and takes
around 15 minutes to register.
However, the price of the Enterprise Edition, which is essentially a
premises installation, is not disclosed. You can write to ghq@qxsystems.com
for more information. |