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Five Killer Trends that Would Redefine Business Apps

Continued from page: 3

Thursday, January 03, 2008

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WorkACE

WorkACE is a SaaS based Business Process Management (BPM) system with collaboration from QXA systems. The company calls it an e-working facility. The system has features such as Groupware, KMS, Business Process Management, Business Ecosystem management, Supply chain management, eSupport and Collaboration, which includes Webmail, Chat, WorkFlow Management, etc. And with all these BPM features, the system can easily work even as a small scale ERP solution for SMBs. The company sells the system in two forms. One is the SaaS model where one doesn't even need to bother about the deployment and management of the system. The other model is where applications are actually deployed in ones premises as an Intranet. This option is suitable for those who are paranoid
about their security and don't want their company data to sit on someone else's network or over the Internet.

Prerequisites and deployment
The prerequisites for the WorkACE SaaS model are very less. Basically, you require an Internet connection. Even a dial up will work (we tried it out on dial up and it performed pretty responsibly). You will then require an OS (could be either of Windows, Linux or MAC) that supports Mozilla Firefox browser. Firefox is a must for the system to work because first, the officially supported browser for WorkACE is Firefox and second, when we tried it out with IE 6, it didn't even let us login. This means you would require Firefox to be installed on all machines to run WorkACE.
When you create a new Division (Business Unit) in WorkACE, eleven most common departments are auto created

This can actually be a drawback for the system in some cases. Being a browser based SaaS model application, it has great usability on thin clients. An organization can save on deployment costs by replacing all workstations where WorkACE is going to be used, with thin clients. However, most thin clients don't support app installation and come with either IE or some other browser instead of FireFox. In such a case the system might not even work.
If you choose the SaaS model (which we have reviewed this time), then deployment is just a matter of minutes. All you have to do is purchase WorkACE for users whom you want to give access to the system. Once deployed, you have to create Divisions (essentially a business unit) and Departments in the system, according to your business needs.

The system makes this process simpler by creating the common departments automatically, the moment you create a new Division. Around eleven departments such as HR, R&D, IT Systems, Sales, Marketing, Purchase, etc are auto created. As soon as customization as per your business needs is over, start using the software.

Pricing and purchase
The SaaS model of WorkACE can be purchased from http://workace.com and costs you around USD9.95 per user per month, which comes to around Rs 400. Along with this you can get licenses for 5 to unlimited number of users, unlimited eFacility, 150MB storage space per user and 1GB data transfer per user per month. The system uses Google to checkout online transactions and takes around 15 minutes to register.
However, the price of the Enterprise Edition, which is essentially a premises installation, is not disclosed. You can write to ghq@qxsystems.com for more information.

Next Page : Seamless Business Processing through SOA

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