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 Home > Vertical Focus

Empowering India's Future through IT

Howz IT redefining Education and increasing its reach amongst masses? What innovative solutions are used to disseminate information? Howz e-Learning unshackling the barriers of distance, regions and language? Howz the public-private partnership model working for the welfare of rural societies? We look at all this and more

Monday, October 01, 2007

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Literacy rate is a critical yardstick to determine the economic growth potential of a country. From a paltry 18.33% during independence to around 65% now, India has surely come a long way. But there's still a lot of ground to be covered to reach the magical 100% figure or even the minimum acceptable of 75%. There are many reasons for this. The most obvious one is the lack of infrastructure, which is more pronounced in rural areas, and is there in urban areas as well, but at a lesser extent. Shortage of teaching staff and a lack of the right teaching tools are some other issues. This is where the use of ICT can do wonders. Some of the well known higher education institues like IITs and IIMs as well as private educational institutes have already started embracing it and reaping its benefits to some extent. But there's much more that remains to be done. So far, the
journey of IT adoption in educational institutes hasn't been like a Twenty20 match (with all the slam-bang action) but more like a Test match (a slow and moderate start spiralling into a massive score). It all started with computers being reduced in form; from mainframes to the more compact PCs. Remember those days when x86 machines started entering tiny computer labs in schools in the 80s! Those were the days when students started learning how to use a computer through simple exercises. Little did someone imagine that the same machines now loaded with more powerful processors and when connected through a backbone of high speed networks would truly revolutionize the way we seek education, ie education at the place of your choice, your time and your duration; fully customized with the resources you want. A lot has happened in ICT for this otherwise neglected sector, and a lot more can happen. In this story, we'll look at both.

The case for IT in Education
The first thing that comes to mind when you hear the words 'IT in education,' is e-learning solutions. However, ICT has much more to offer than that. In fact, there are solutions for all types of educational institutes, right from a small time primary school down the street, to a high-tech B-school or T-School that charges exhorbitant fees. One just needs to know how to break down the functions and processes that are used in institutes. These remain the same across all educational institutes.

For instance, every year an institute needs to advertise the commencement of its courses. It then needs to manage admissions by conducting entrance exams, evaluate candidate applications, enrollment, hand out course material, books, uniforms, etc.

Further, it needs to manage the timetables for each student efficiently, allocate the right faculty for the right course, design courseware, conduct routine tests and examinations, evaluate answers, procure equipment like furniture for classrooms, sports and labs equipment, etc. It also needs to manage the bus fleet, their timings, etc.

The moment you do this break-up of processes, a whole range of opportunities emerge where IT can prove its worth. There can be generic solutions as well as those meant specifically for educational institutes. For instance, software for classroom timetable management and courseware management are meant specifically for educational institutes. There's a huge variety of them available, right from simple ones that run on a single PC to complex ones that would run on a network. An accounting package on the other hand, is a generic software that can be used by any
organization, including educational institutes. Again, there are lots of accounting packages available as well, both simple and complex. Portals and technologies for building them are also universal. They can be customized to the requirements of any organization, so why not for educational institutes?

The pain points
As you could well imagine by now, there's tremendous opportunity in the education sector for IT. Everything from a school management information system to a classroom automation solution is available for institutes. Moreover, these are available in both the Open Source and commercial worlds. However, the challenges lie elsewhere.

One is a lack of basic infrastructure itself, especially in rural areas. Second is a dearth of qualified teaching staff, which exists in both rural and urban areas. There are initiatives to train teachers and make them more effective (see box: training the trainers).

Third is a gap in the levels of education. On one side, we have brilliant young minds doing wonders for the country, and on the other we have people who don't even know how to write their names properly. Both have different sets of requirements from education. The problems don't end there. There is considerable disparity between rural and urban literacy percentages. As compared to 80% educated population in major cities, only about 56% of the rural population can barely read or write their names. India also has the dubious distinction of 192 million illiterate women, almost one-third of the global total. Bringing such a massive chunk of illiterate populace in the education fold takes some doing. Compound that with an average teacher:student ratio of 1:58 in rural regions. We have miles to go before we narrow this gap. This certainly looks impossible without IT.

Training the trainers

Kendriya Vidyalaya Sangathan (KVS) has forged a partnership with Microsoft to train 80,000 teachers and principals across India in computer skills under 'Project Shiksha'. The project aims to also train around 35 lakh students in not just education curriculum but also in software tools and applications. The vision behind this initiative is that IT in education is a powerful force that can change lives, values, induce prosperity and foster national progress. The empowerment of teachers with requisite skills would in turn hone the IT skills of students and enable them to become next generation cutting edge professionals, enabling India retain its edge in IT. The curriculum designed by Microsoft includes examples on how technology tools can be implemented in the classroom; hands on implementations to reinforce each concept; and exploring the Web to get more information on the topic. The course also looks at needling requisite computer skills such as visual presentations and Web creation tools, digital encyclopaedia and projects, spreadsheets, etc. The teachers are trained at their respective KVs after school hours for 10 days by working 3-4 hours extra per day. However, for cases where there is no proper computer lab in a KV, they are being trained at the nearest KV where such facilities are available.

Where IT can help
There's no single answer to combat so many problems. On one side, there's a major capital intensive drive required to improve the infrastructure. This needs to come from both the govt and the private sector. It's an old saying, 'If a society cannot help the vast majority of poor, the sustenance of those who are rich is also threatened.' India is still a predominantly agriculturist society with an overwhelming 70 per cent of its population residing in rural areas. We still have vast stretches of villages without adequate electricity, water supply, sewage or drainage facilities or even suitable employment opportunities, let alone exposure to technology.

There's a strong case here to arm this underprivileged majority with information and education, not through the traditional means of student-teacher-school building mode but through e-Learning. We have a strong belief that this can be churned into reality what with the Indian e-Learning industry estimated to grow up to $182-billion by 2009. In the recent past, the model government-private sector partnership has seen a plethora of e-learning projects being launched for the benefit of rural populace. These projects range from those that provide informal IT training to the rural illiterate masses to community information services for people with minimal knowledge and access to resources such as e-choupals and school based curriculum that impart education to rural students. School based projects like SchoolNet India, Uttaranchal's Aarohi and Mapping the Neighbourhood provide the IT infrastructure required for enhancing the quality of education in rural areas, building rural communities and for local content development.

If we stop for sometime and contemplate the hectic pace at which information is shared these days, and compare it to the scenario 10-20 years back, the glaring difference crosses our mind like a flash of lightning. To match the contemporary high rate of development and information exchange, you need resources.

With the acceleration in education reform measures, opportunities in IT lie in facilitating communication and collaboration amongst schools and the various stakeholders; such as inviting parents to be actively involved in school activities of their wards; continuing the professional development of school principals and teachers; and the use of online learning platforms and evaluation packages.

The spread of education through the World Wide Web helps in inculcating global outlook amongst students and teachers alike, by connecting them with education communities across the rest of the world; thereby enhancing exchange and collaboration. It also helps in breaking the physical barriers of classroom learning and increase in computer access for resource sharing amongst students in virtual classrooms.

Prof Pradeep Pendse
Dean - IT/Business Design, Welingkar Institute of Management Development and Research
IT@Welingkar Institute

Please tell us how you're using IT in your institute?
We have 25 Wi-Fi access points on campus to ensure widespread network connectivity. All hostels are connected with broadband or lease lines. We have also installed SMS gateways and an intranet so that we can update students on revised schedules of lectures for the next day. These are particularly useful for part-time working students. Welingkar has one institute each in Mumbai and Bangalore. These are both connected via a 254 Kbps ISDN link. Within each campus, we have a Gigabit Ethernet backbone, while at the floor level we have 100 Mbps bandwidth.

With such a vast network, security threats are likely to creep in. What are you doing to combat them,and what kind of control policies do you have in place?
We're using Symantec enterprise security. In fact, ours was the first educational institution to install an enterprise security solution. Besides that, we have what most mid-sized companies have for their security. We have Citrix which lets you define what applications can be accessible from outside. If a visitor or a student logs into the system from outside he only gets a controlled access. Eg, a library catalog will be available to a person outside, however, he will not be allowed to update that catalog. Such policies are regularly implemented and monitored. The server we have, provides us with elaborate logs to keep track on everyone. There are violation thresholds which are defined and if someone crosses those, then it automatically gets logged in the server.

What are the challenges you face while deploying any e-learning solution?
We need to be consistent in following standards. The solution provider installs a particular solution but does not necessarily have skills and expertise to integrate it with other things we have. A small institute, which can't afford to have a large IT team runs into problems. So, we need a provider who can look at a solution in entirety and integrate his solution with our security features, servers and networks. We do have a small team here, however, they have to put in a lot of efforts to help vendors integrate their solutions. A lot of our clients for executive programs demand advanced e-learning solutions such as video- conferencing. Although, we already have video- conferencing, the connection is only between Mumbai and Bangalore. Connection with other customers depends on what products they have and whether these are compatible with our products.

A few solutions
Now that we've talked about the key challenges and where IT can help, let's look at a few specific solutions that are available for the education sector.

Virtual learning environment
Virtual learning environment (VLE) refers to a conglomeration of software applications and tools for online management of courseware by teachers for their students, no matter where the latter are accessing resources from. The teachers not only administer the student's progress online but also have access to their desktop screens to keep track of their activities. Such environments act as a very good medium for continuing education for professionals who want to supplement knowledge during evening hours while working or taking care of families during day. The complete package is rounded off with face-to-face interactions over the weekend amongst teachers and students. A typical virtual learning application is hosted on a central server and students access courseware as Internet pages.

The standard components of a VLE comprise templates for content pages, forums, chat, MCQs, instant messaging and e-mail. Some of the recently added features include blogs, RSS feeds while administration services include access control, modification of e-learning content, communication tools and remote management of user groups. VLEs have brought a paradigm shift in the way education is looked upon with the young generation enthused by the prospect of learning in an ambience that is not restricted to a particular building, location or time.

Sakshat-The one stop free portal for education

Education serves as the pillar to develop and enhance the human resource potential and in turn leads to a more knowledgeable society. Broadband Internet is a powerful tool to spread education deep into the massive rural belt that India has. To exploit this vast potential and for providing anytime, anywhere access to educational services, Min of HRD has launched the 'Sakshat' portal. It aims at providing vocational skills to empower the youth through e-learning courses apart from providing routine information such as board/university exam results, addressing education and learning related needs of students, scholars, teachers and in distance education. The portal has been conceptualized keeping in mind the needs of all students, from KG to PhD. The National Mission on Education would provide broadband access to each Indian with zero charge for bandwidth for accessing this portal and its links. A key challenge for developing this portal is the vast cultural disparity across India, that varies sharply even from one district to other. The portal needs to provide quality educational resources and teachers, round-the-clock to learners irrespective of their social, economic and educational status. Through this initiative, MHRD has synergized efforts amongst educational organizations such as UGC, AICTE, IGNOU, NCERT, CBSE, IITs and IISc to provide content for various stakeholders.

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